Privacy Policy

Last Updated: October 1, 2025

1. Introduction

Welcome to MADAR Platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software solutions platform.

📝 Quick Summary

We value your privacy and are transparent about how we handle your data. This policy outlines our practices in clear, simple language.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

  • Contact Information: Email address, name, phone number
  • Account Information: Username, password, profile details
  • Professional Information: Company name, job title, industry
  • Communication Data: Messages, feedback, and support requests

Technical Information

  • Usage Data: How you interact with our platform
  • Device Information: IP address, browser type, operating system
  • Cookies and Tracking: Session data, preferences, analytics

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our software solutions platform
  • To notify you about updates, new features, and services
  • To provide customer support and respond to inquiries
  • To improve our platform and develop new features
  • To monitor usage patterns and platform performance
  • To detect, prevent, and address technical issues
  • To comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

🔒 Security Commitment

We use industry-standard security measures to protect your data, but no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure appropriate safeguards are in place to protect your data when transferred internationally.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

MADAR Platform Privacy Team

Email: amr@madar.com

Address: Ramallah, Palestine

Response Time: We typically respond to privacy inquiries within 48 hours.